Getting Started FAQs

Accounts, login, profiles, and your first steps on Townhall. All FAQ topics

What is Townhall?

Townhall is an AI-native event platform for discovering, joining, and organizing events — summits, conferences, hackathons, workshops, meetups, and fests — with digital passes, AI-powered search, and community tools.

Is Townhall free to use?

Browsing and discovering events is free. Many events are free; some paid events require a ticket purchase through the app.

Do I need an account to browse events?

No. You can browse public events without an account, but you need one to register, book tickets, save events, and get a digital pass.

How do I sign up?

Sign up with your email (OTP verification), Google, or GitHub from the signup page.

How do I log in?

Log in with email + password, OTP, Google, or GitHub. Forgot your password? Use the reset link on the login page.

Can I sign in with Google?

Yes — Google OAuth is supported on the login page.

Can I sign in with GitHub?

Yes — GitHub OAuth is supported on the login page.

I did not receive the OTP email. What now?

Check your spam folder, then request a new OTP. OTPs expire quickly, so use the latest one.

How do I reset my password?

Use the "Forgot password" link on the login page. You will get an email with a secure reset link.

Can I change my email address?

Yes — from your profile settings. You will verify the new email via OTP.

How do I delete my account?

Use the data-deletion page or email privacy@townhall.host. Your records are purged within 48 hours.

Is my data safe?

We use OAuth, OTPs, JWT sessions, input sanitization, and rate limiting. See the privacy policy for full details.

Can I use Townhall on mobile?

Yes — Townhall is a responsive web app that works on phones and tablets.

Do I need to install an app?

No. Townhall runs in the browser at townhall.host.

Is there a dark mode?

Yes — the platform ships with a dark theme by default and respects system preferences.

How do I update my profile photo?

Go to your profile page and upload a new photo.

Can I set up my organization profile?

Yes — organizations have dedicated profiles with KYC, events, and member management.

What if I get an error while signing up?

Try again after a few minutes, and contact support@townhall.host if it persists.

How do I report a bug?

Email support@townhall.host with steps to reproduce the issue.

Can I request a feature?

Absolutely — email support@townhall.host with your idea.