Organizers & Dashboard FAQs

Creating events, analytics, staff, sponsors, broadcasts. All FAQ topics

How do I create an event?

From the dashboard, open the event creation wizard and fill details, tracks, timeline, prizes, maps, sponsors, and tickets.

Can I edit my event after publishing?

Yes — updates go live after saving.

What analytics do organizers get?

Active/draft event stats, attendee logs, CSV export, charts, and check-in history.

Can I export attendee data?

Yes — CSV export is available from the dashboard.

How do I assign judges and mentors?

From the event dashboard, assign judges, mentors, and volunteers per round or track.

Can I manage sponsors?

Yes — sponsor tiers, pledges, disputes, and sponsorship decks are managed from the dashboard.

How do volunteers get scanner access?

Organizers assign volunteer shifts and station-wise access from the dashboard.

Can I email all attendees?

Yes — broadcasts go through the built-in email/WhatsApp pipeline with templates and tracking.

What is the staff portal?

A separate interface for organizers' staff to scan passes and manage check-ins.

Can I set up multiple check-in gates?

Yes — checkpoints can be created and assigned to volunteers.

How do I approve event registrations?

Depending on the event, registrations can be auto-approved or manually reviewed.

Can I limit event capacity?

Yes — set max attendees per ticket type.

How do I add a prize pool?

Add prize details per track while creating the event.

Can I add a CFP timeline?

Yes — set submission open/close dates in the event setup.

What is an organization KYC?

Document verification for organizations before they can host paid events.

How do payouts work?

Payouts are handled per event; payout verification is part of organization KYC.

Can I co-host an event with other organizations?

Yes — organization members can be added with roles.

How do I publish sponsored events?

Use the sponsored events option in the event creation wizard.

Can I track badge collection?

Yes — badge-collected status is tracked at check-in.

What is event approval?

Admins review and approve events before they go live.

Can I clone an event?

Drafts and past events can be reused as templates for new ones.

How do I add venue maps?

Event creation supports Leaflet map locations for the venue.

Can I customize pass designs?

Pass designs are per tier; organizers provide branding during setup.

What is the booking success dashboard?

A per-event view of registrations, payments, and ticket downloads.

Can I see feedback from attendees?

Yes — feedback forms and responses are available post-event.