Payments & Pricing FAQs

Tickets, payment methods, refunds. All FAQ topics

What payment methods are supported?

Card, UPI (QR), net banking, and wallets via the in-app payment flow.

Is my payment secure?

Yes — payments go through a secure gateway with encrypted details.

Do I get a receipt?

Yes — a payment record is available in your bookings.

What is the refund policy?

Refunds are per event — check the event page before paying.

Are there any platform fees?

Fees depend on the event and ticket type; the breakup is shown before payment.

Can I pay with UPI?

Yes — UPI with QR is supported.

Can I pay with a wallet?

Yes — major wallets are supported via the payment flow.

Can I pay with net banking?

Yes — net banking is supported.

Do I get a ticket after payment?

Yes — a PDF ticket and QR pass are generated after successful payment.

What if payment fails but money is deducted?

Contact support with the transaction ID — it is usually refunded automatically.

Are partnered event passes free?

Many partnered passes (like ICS 2026) are free for registered attendees.

Can I get a GST invoice?

Contact the organizer for GST invoice details.

Do you support international cards?

The primary audience is India; international card support depends on the payment gateway.

Can I use promo codes?

Organizers can create promo codes — apply at checkout.

What happens if I pay twice?

Contact support — duplicate payments are reconciled.