Data safety, deletion, security. All FAQ topics
OAuth, OTPs, JWT sessions, sanitized inputs, rate limits, and encrypted storage.
No.
Your email is never public; it is used for passes and updates.
Use the data-deletion page or email privacy@townhall.host; records are purged within 48 hours.
Profile details, event activity, submissions, and communication logs — see the privacy policy.
Contact support for a data export request.
Transactional pass delivery and operational alerts only; you can opt out anytime.
Passwords are hashed — never stored in plain text.
Reply STOP to any WhatsApp message to opt out of future ones.
Only when you use venue map features; venue locations are for display, not tracking.
Session and analytics cookies — see the privacy policy.
No — payment details are handled by the gateway; we store only transaction records.
Yes — organization owners can request deletion via the data-deletion page.
Account data is retained while the account is active; deletion requests are honored within 48 hours.
Email security@townhall.host.